Cancellation & Refund Policy

We understand travel plans can change. This policy explains how cancellations and refunds are handled for bookings made with RideVista. Exact terms for your booking will always be confirmed in writing (WhatsApp or email) at the time of confirmation.

1. Cancellation by Traveller

• Cancellations made more than 7 days before the travel date are eligible for a full refund of any advance paid, minus payment gateway charges (if any).
• Cancellations made 3-7 days before the travel date are eligible for a 50% refund of the advance paid.
• Cancellations made less than 72 hours before the travel date are non-refundable, as vehicles and guides are booked in advance.
• No-shows on the day of travel are non-refundable.

2. Cancellation by RideVista

In the rare case we need to cancel a confirmed booking (e.g. due to vehicle unavailability or safety concerns), you will receive a full refund of any amount paid, or the option to reschedule at no extra cost.

3. Rescheduling

Requests to reschedule a confirmed trip are accommodated wherever possible, subject to vehicle and guide availability, with at least 48 hours' notice.

4. Refund Processing

Approved refunds are processed to the original payment method within 7-10 business days.

5. Force Majeure

We are not liable for cancellations or delays caused by circumstances beyond our control, including extreme weather, government restrictions, strikes or monument closures. In such cases, we will work with you to reschedule or issue a credit for future travel.

6. How to Cancel or Reschedule

To cancel or reschedule a booking, contact our team directly at +91 7300748931 or info@ridevista.in with your booking details.